Frequently Asked Questions

We pride ourselves in the availability and accessibility of our management team! We are here to ensure your Hartley at Sweetwater Creek experience is as wonderful as possible with friendly team members ready to assist!

At Hartley at Sweetwater Creek, we have an on-site maintenance team ready to assist! Submit a maintenance request through the online portal or get in contact with the office to ensure the request is addressed as quickly as possible.

If you indicate permission on your work order, our service technicians are able to provide assistance while you're out and about in Duluth, GA!

We ask that all maintenance requests are submitted through your resident portal. If you need assistance completing this, our team is happy to help.

If you find yourself locked out during business hours stop by our office, call our leasing team, or submit a help request online! If you are locked out after hours, please contact a locksmith if necessary.

Hartley at Sweetwater offers ample parking on a first-come, first-served basis.  Hartley at Sweetwater Creek also offers garage parking available upon request.

Our apartments in Duluth, GA, offer the amenities that provide you with the activities you love. Spend your Saturday morning reading a new book by the pool, and easily accomplish your fitness goals at the fitness center.  We also provide a dog park, so your furry friends experience the Hartley at Sweetwater Creek lifestyle right alongside their forever friend.

Hartley at Sweetwater Creek is proudly pet-friendly! We permit dogs and cats and up to 2 pets per home. Contact our leasing team with any questions about weight requirements or pet rent!

At Hartley at Sweetwater Creek, you will have an in-unit washer/dryer and dishwasher to help you get chores done, so you can do more of what you love. Here, you can easily stay cool with the central A/C and cook to your heart's content with a fully-equipped kitchen complete with a stove, microwave, fridge, and so much more.

Hartley at Sweetwater Creek Apartments in Duluth come unfurnished, but we would be happy to assist you and connect you with a recommended vendor like CORT which provides furnishings at an additional cost.

At The Hartley at Sweetwater Creek, you'll find a variety of amenities that make living in vibrant Duluth even better, such as:
Resort-Style Pool with Relaxation Areas

• The pool and surrounding lounge spaces offer a peaceful retreat for quiet mornings or unwinding after exploring Duluth’s parks, trails, and local entertainment. It’s a refreshing way to enjoy Georgia’s warm, sunny days.

• With a modern fitness center and on-site sports court, residents can stay active without ever leaving the community. These amenities complement Duluth’s nearby recreation options, including local parks and athletic facilities.

• A dedicated bark park and landscaped outdoor areas provide plenty of room for pets to play and socialize. These thoughtful spaces pair perfectly with a city known for its walkable parks and family-friendly atmosphere.

• Features like a business center, valet trash, package receiving, and a car care center make daily life smoother and more efficient. These conveniences help residents balance work, errands, and leisure with ease in a busy metro area.

Our applications take up to 72 hours to approve. If you have questions about the status of your application, please give our leasing team a call!

Easily pay your rent through the resident portal! The online portal will accept payment by bank account, debit, or credit card. If you prefer to pay a different way, our leasing team will also accept rent payments in the form of personal checks or certified funds. Contact our team if you have any questions about how to make a rent payment.

At Hartley at Sweetwater Creek, all residents are required to have renter's insurance. Please contact our leasing team to discuss the Renter's Insurance policy in more depth.

Our homes at Hartley at Sweetwater Creek come with internet service through DishFiber provided at a monthly cost.

If your situation changes, we require a 60-day notice and 1-month termination fee.

Hartley at Sweetwater Creek will provide utility set-up information upon moving into your new home!

Utilities will be the responsibility of the resident and are not included in the rent.

We offer excellent locations for public transportation. Uber, Lyft, and well-known bus lines are right within reach at Hartley at Sweetwater Creek.

Great schooling and education are right around the corner as we are located in Gwinnett School District.

Come visit us and find your new home! For easy directions from where you are, you can use our Google Business Profile or call our leasing team for additional directions.

Local shopping, dining, and entertainment surrounds the community, located just minutes away from the heart of Duluth.

Duluth, GA has many distinct neighborhoods to choose from and has something for everyone. Here are some of the best places to live when you're looking for a Duluth apartment for rent:
Gwinnett Place

• This well-connected area offers a blend of shopping, dining, and entertainment thanks to its proximity to major retail centers and international markets. Renters appreciate its convenience, diverse community, and easy access to major highways.

• Known for its peaceful streets and suburban charm, this area provides a quiet residential environment with access to parks, schools, and everyday conveniences. It’s ideal for those seeking a balanced lifestyle with both comfort and accessibility.

• As the surrounding area of The Hartley at Sweetwater Creek, this community provides residents with an unrivaled living experience that is well-connected to nature and the downtown area. Its scenic surroundings, walkable spaces, and serene suburban atmosphere make it an appealing retreat close to Duluth’s major attractions.

Duluth offers a refreshing and welcoming lifestyle with access to top shopping, outdoor recreation, and major routes to Atlanta. Whether you're looking for convenience, relaxation, or community-centered living, here are some of the unique features to consider:
Ideal Location

• Duluth provides quick access to major roads connecting you to Lawrenceville, Atlanta, and surrounding destinations. Residents enjoy effortless commutes, easy errand-running, and close proximity to favorite hotspots like The Forum and local shopping centers.

• With nearby parks, trails, and recreational spots such as West Gwinnett Park & Aquatic Center, Duluth is perfect for exploring the outdoors. From weekend walks to aquatic activities and golf at Berkeley Hills Country Club, there’s always something active to enjoy.

• The area blends suburban comfort with upscale amenities, giving residents peaceful, tree-lined surroundings paired with modern conveniences. Its balance of nature and accessibility creates a refined yet relaxed lifestyle that stands out in the region.

• Duluth is known for its strong sense of community, with charming destinations like Downtown Duluth and Downtown Lawrenceville offering events, dining, and cultural attractions. It’s an inviting environment where neighbors connect and local pride shines.

There are many fun activities to do in Duluth! The Hartley at Sweetwater Creek's convenient location puts residents in the heart of a vibrant and activity-filled area. Major attractions and activities in the area include:

• The Forum
• West Gwinnett Park & Aquatic Center
• Southeastern Railway Museum
• Berkeley Hills Country Club
• Downtown Duluth
• Downtown Lawrenceville
• Shorty Howell Park
• Gas South District (formerly Infinite Energy Center)

The Hartley at Sweetwater Creek in Duluth is only minutes from Lawrenceville’s top employers. The proximity to Interstate 85 and Pleasant Hill Road gives easy access to a broad mix of healthcare, education, government, and corporate employers, like:

• Gwinnett County Public Schools 
• Northside Hospital 
• AGCO Corporation
• Asbury Automotive Group
• Georgia Gwinnett College
• Merial Limited
• Cisco Systems 
• Piedmont Eastside Medical Center
• Primerica
• Gwinnett Technical College

To apply for your new home at The Hartley at Sweetwater Creek, visit the Floor Plans page and apply online!

When reviewing an application to rent our Duluth apartments, we conduct a criminal background check, verify rental history, analyze credit history, and income-to-rent ratio. If you have questions about our application process, please contact our leasing team to speak with one of our friendly team members.

Applicants must have verifiable income equal or greater to 3 times (gross) the market rent. Guarantors must have original, verifiable income equal to or greater than 4 times (gross market rent).

Past rental qualification is at least 2  YEARS  of verifiable 3rd-party or mortgage payment history.

Our property uses Payscore to verify income. If no records are found using this software, you may be asked to provide another verification method, such as banking information or past paystubs to validate income.

Our system generates a risk vs credit score. Bankruptcies, judgments, and balance(s) owed to other management may cause an applicant to be denied.

You have picked a wonderful place for your first home! At Hartley at Sweetwater Creek, we are so excited to welcome you into our tight-knit community with all the features you're sure to love.

Tour Hartley at Sweetwater Creek for free! Make sure to bring your valid government-issued ID to tour.

Our team suggests making a previously arranged appointment to prevent any wait time and to make sure all your questions about these apartments in Duluth get addressed. However, we do also accept walk-ins.

Your apartment will be prepped and ready for you to move in. We make sure your home is professionally cleaned, painted, and functioning properly so that when you move in, you're ready to relax at home.

Our community is located in the heart of Duluth, and due to the urban environment noise levels are expected to be moderate. 

We want you to make your new space home! You can decorate, but please keep in mind you may be charged for hole repairs if you hang art or TVs. If you have a question about what types of decorations are permitted, please call our leasing team!

At our apartments in Duluth, residents will be responsible for paying monthly fees like utilities and parking.

Subletting and short-term rentals such as Airbnb, VRBO, etc. are strictly prohibited.

We want Hartley at Sweetwater Creek to be as peaceful for all our residents as possible! Building quiet hours are from 10 pm to 8 am. All of our community spaces are ready for your use without any charges!

Move in payment may vary based on your approval status. Please contact a team member for details.